Online training programme of the EU ENABLE project in Kazakhstan – Training of Trainers (ToT)

In 2024–2025, the ToT programme was implemented, which aimed to develop professional and civil society competencies in the field of management and energy-efficient modernisation of multi-family houses (MFHs) as well as to enhance the potential of civil society organisations (NGOs/CSOs).

The webinars were organised by the project partners from Astana – the Fund for the Development of Parliamentarism in Kazakhstan (FDPK). They also acted as speakers and mainly presented topics related to state policy in the field of civil society development, legislation and CSO participation in the legislative process. Partners from Almaty and Petropavlovsk presented on topics such as housing self-management as an element of civic participation and public policy, recent changes in housing legislation, and other issues relevant to CSOs, such as ‘Management, Mission and Activity Planning for CSOs,’ ‘Visualisation and Modern Presentation of CSO Work,’ ‘Involvement of residents in the “participatory budgeting” programme’, etc. Partners from Berlin were responsible for the section on ‘Energy efficiency in multi-family buildings‘. In addition to their own presentations, contributions from invited experts from Germany, the Baltic States and Kazakhstan were included in the ToT programme.

In 2024, 25 webinars were held with 154 participants, and in 2025, another 25 webinars were held with 250 participants. The target group consisted of representatives of non-governmental organisations and experts in the field of housing and municipal services from various regions of Kazakhstan. After completing the training, 33 participants in 2024 and another 40 in 2025 successfully passed the tests and received project certificates. Based on the materials from the training programme, the project partners from Astana and Petropavlovsk organised four additional seminars in 2025, which were attended by 125 people.

The material (scripts and presentations) of the 2024–2025 ToT programme is available here:

Feedback from Participants

“… 40 academic hours flew by somehow. But the main thing is how much we learned. Many thanks to the organisers and speakers for giving us the opportunity to learn from the experience of colleagues and partners in the complex work of housing and communal services.”

Sanam Tokhtamova, PKSK „Veteran“, Almaty

“Many thanks to all the webinar organisers. It was very informative, with so much information explained in an easy-to-understand way.”

Lyudmila Kozheldakova, PKSK „Bulak“, Ekibastuz

“I would particularly like to mention the international case studies and practices presented by specialists from Lithuania, Germany and Estonia, which broadened my professional horizons and allowed me to look at familiar processes from a new perspective. It was a valuable opportunity to encounter a variety of approaches and cultures of management, digitalisation and development.”

Dilyaram Amitakunova, La Verde Property Management LLP, Almaty

“Thank you for the opportunity to develop my professional skills in such a challenging field as housing and communal services. I learned about the experiences of other countries, adopted them and applied them in my work.”

Lyudmila Galyukevich, Karaganda

“I am grateful to you for including me in the testing. I scored 34 points. I wish you success and all the best. Thank you very much! The training was very useful. I would like to see more training courses like this. Thank you to everyone who organised and participated in it.”

Abudov Baurzhan Azizullaevich, TOO „AL-KAUSAR.KZ“, Almaty

“Thank you very much for your professionalism and attention to community members and colleagues. You do a lot and even more… With the help of such seminars, the competence and professionalism of the participants as well as their commitment to solving civil society problems are improved.”

Alexander Grinyuk, Almaty